Effective Date: 01/01/2025
Last Updated: 16/09/2025

At Eucorp Systems, we are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data.

This notice outlines our practices in compliance with the Cyber and Data Protection Act [Chapter 12:07] of Zimbabwe.

What Personal Information We Collect?

We may collect and process the following categories of personal information:
Personal Identifiers: Full name, ID/passport number, email address, phone number, physical address.
Financial Data: Payment details (processed securely via third-party gateways).
Technical Data: IP address, browser type, device information.
Other Data: Preferences, feedback, communications, and online identifiers.

How We Use Your Information

Your personal information may be used for the following purposes:

• To provide and improve our services.
• To manage customer relationships and respond to inquiries.
• To process transactions and deliver requested services.
• To comply with legal and regulatory obligations.
• To enhance security and prevent fraud.
• For marketing and promotional communications (with your consent).

Lawful Basis for Processing

We process personal data under the following lawful bases:

• Consent: When you have explicitly agreed to the processing.
• Contractual Necessity: To fulfill our obligations under a contract.
• Legal Obligation: To comply with applicable laws and regulations.
• Legitimate Interest: For business operations that do not override your rights.

Data Sharing and Transfers

We do not sell your personal data. We may share it with:
Authorized service providers and partners (e.g., Veeam, Trellix) under strict data protection agreements.
Regulatory authorities when required by law.
Third-party processors for secure payment and IT services.
Where data is transferred outside Zimbabwe, we ensure adequate safeguards are in place in line with the Cyber and Data Protection Act.

Data Retention

We retain personal data only as long as necessary for the purposes stated above or as required by law. Once no longer needed, data is securely deleted or anonymized.

Your Rights

Under the Act, you have the right to:

• Access your personal data.
• Request correction or deletion.
• Withdraw consent at any time.
• Object to certain types of processing.
• Lodge a complaint with the Data Protection Authority (POTRAZ).

Data Security

We implement robust technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

Contact Us

If you have questions or wish to exercise your rights, please contact:
Data Protection Officer
Eucorp Systems
Email: dpo@eucorp.co.zw
Phone: 0774 162 512


Cyber & Data Protection Act
[Read it here:] Cyber and Data Protection Act, 2021 – ZimLII